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Samford University Bookstore
Merchandise Return Policy
  1. Merchandise Refund Requirements:
    1. must be accompanied with the original receipt
    2. same condition in which it was purchased
Textbook Return Policy
  1. All returns must be accompanied by the cash receipt or change account slip.
  2. Books must be returned in absolutely new condition, free of all markings, and in original packing.
  3. Book returns are allowed within a limited timeframe after classes have begun.  Those timeframes are as follows:
    1. Jan Term - 3 days
    2. Fall and Spring semesters (includes undergraduate, law and pharmacy) - 10 days
    3. Metro College Terms (includes MBA and graduate nursing) - 10 days
    4. Undergraduate Summer I & II Terms - 5 days
  4. Refunds will be made in accordance with the manner of payment:
    1. If the customer paid by cash, the refund will be made in cash.
    2. If customer paid by credit or debit card, the refund will be credited to the card used for the purchase.
    3. If customer paid by check, the refund will be made in cash.
    4. If customer paid by Samford Card, the refund will be made on the Samford Card.
  5. Law study aids (i.e. Gilberts Case Notes, etc.) are returnable within two days of purchase.
  6. Defective books may be exchanged for the same title.
  7. There will be no returns on eBooks.
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